Elevating patient experience: Transformative strategies in hand therapy - 13/09/24
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Abstract |
This paper explores transformative strategies in hand therapy aimed at improving the patient experience - a critical factor linked to improved clinical outcomes and increased satisfaction for patients and therapists. The focus is on three key areas: personalized interactions, empathic communication, and sensory engagement. Personalized interactions ensure therapy is uniquely tailored to each patient’ needs, fostering a sense of individual attention and care. Empathic communication involves understanding and responding effectively to patients’ verbal and nonverbal cues, creating a supportive environment where patients feel genuinely heard. Sensory engagement utilizes the therapeutic environment’s visual, olfactory, and auditory elements to create a calming, welcoming space conducive to healing and relaxation. Integrating these strategies aims to increase treatment effectiveness and improve therapist well-being by promoting a fulfilling and less stressful work environment. Through a comprehensive review of existing evidence, current practices and innovative approaches, this paper advocates for a holistic, patient-centered model of hand therapy that significantly improves treatment outcomes and enhances the overall therapeutic experience, ensuring it is both practical and compassionate.
Le texte complet de cet article est disponible en PDF.Keywords : Patient experience, Hand therapy, Empathetic communication, Sensory engagement, Therapist well-being, Patient-centered care
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