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“We could have used a lot more of this before…”: A qualitative study understanding barriers and facilitators to implementing a provincial PPE safety coach program during the COVID-19 pandemic - 20/07/24

Doi : 10.1016/j.ajic.2024.03.008 
Heather Gagnon, MPH a, Kaitlin Hearn, MPH a, b, Christian Tsang, MSc a, c, Erica Yip, BScN a, Lorinda Stuber, MSc a, Eric Ile, MPH a, Laurel Bridger, BScN a, Gisele Saulnier, BSc, EVH a, Heather M. Hanson, PhD c, f, Jenine Leal, PhD a, c, d, e,
a Infection Prevention and Control, Alberta Health Services, Alberta, Canada 
b School of Public Health Sciences, Faculty of Health, University of Waterloo, Ontario, Canada 
c Department of Community Health Services, Cumming School of Medicine, University of Calgary, Alberta, Canada 
d Department of Microbiology, Immunology and Infectious Diseases, Cumming School of Medicine, University of Calgary, Alberta, Canada 
e O'Brien Institute for Public Health, Cumming School of Medicine, University of Calgary, Alberta, Canada 
f Provincial Seniors Health and Continuing Care, Alberta Health Services, Alberta, Canada 

Address correspondence to Jenine Leal, PhD, 3E17—Cal Wenzel Precision Health Building, University of Calgary, 3280 Hospital Dr. NW, Calgary, AB T2N 4Z6, Canada.3E17—Cal Wenzel Precision Health Building, University of Calgary3280 Hospital Dr. NWCalgaryABT2N 4Z6Canada

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Résumé

Background

A Provincial PPE Safety Coach Program was introduced to support appropriate use of personal protective equipment by health care workers. The objective was to understand barriers and facilitators to implementation.

Methods

A qualitative study was conducted mid-2021. Participants were recruited using a purposive sampling strategy. Interviews were conducted using a guide informed by the Theoretical Domains Framework and Consolidated Framework for Implementation Research. Analysis was conducted using the Theoretical Domains Framework.

Results

Prominent domains identified by staff were “social influences and skills”, “environmental context and resources”, “social/professional role and identity”, “emotion”, and “belief of consequences”. Prominent domains identified by safety coaches were “knowledge”, “social/professional role and identity”, “environmental context and resources”, and “memory”. Only “environmental context and resources” and “social/professional role and identity” were similar. The main facilitators were fear of COVID-19 and leadership commitment, while the main barriers were lack of clarity and balancing the role.

Discussion

Understanding the local context of a health care environment influenced the success of safety coaches. The role allowed individuals to develop leadership skills and help staff improve their perceived competence in using personal protective equipment.

Conclusions

Safety coaches were well received. Influencing factors provide a basis for strategies to embed this approach throughout a health care system.

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Highlights

Our study found that safety coaches were well received by HCWs.
HCWs identified safety coaches as a support system that improved their PPE use.
Main barriers were a lack of clarity around the role and balancing this role with other tasks.
Main facilitators were fear of COVID-19 and leadership commitment.
Studies should consider behavior change theories to understand IPAC practices.

Le texte complet de cet article est disponible en PDF.

Key Words : Coaching, Theoretical Domains Framework (TDF), Consolidated Framework for Implementation Research (CIFR), Interviews, Health care workers


Plan


 Conflicts of interest: JL and HH report funding paid to their institution from Healthcare Excellence Canada for pandemic preparedness and response in long term care. All other authors report no conflicts of interest.


© 2024  The Authors. Publié par Elsevier Masson SAS. Tous droits réservés.
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Vol 52 - N° 8

P. 947-957 - août 2024 Retour au numéro
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