Non-pharmacologic interventions improve comfort and experience among older adults in the Emergency Department - 11/12/20
Abstract |
Objective |
Determine if a comfort cart would improve older adults' comfort and facilitate communication during Emergency Department (ED) visits.
Methods |
A comfort cart containing low-cost, non-pharmacological interventions to improve patient comfort and ability to communicate (e.g., hearing amplifiers, reading glasses) were made available to patients aged ≥65 years. Patients and clinicians were surveyed to assess effectiveness. We followed the Standards for Quality Improvement Reporting Excellence: SQUIRE 2.0 guidelines.
Results |
Three hundred patients and 100 providers were surveyed. Among patients, 98.0%, 95.1%, and 67.5% somewhat or strongly agreed that the comfort cart improved comfort, overall experience, and independence, respectively. Among providers, 97.0%, 95.0%, 87.0%, and 83% somewhat or strongly agreed that the comfort cart provided comfort, improved patient satisfaction, increased ability to give compassionate care, and increased patient orientation.
Conclusion |
The comfort cart was an affordable and effective intervention that improved patients' comfort by facilitating communication, wellbeing, and compassionate care delivery.
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Vol 39
P. 15-20 - janvier 2021 Retour au numéroBienvenue sur EM-consulte, la référence des professionnels de santé.
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