Is It Me or You? A Team Approach to Mitigate Burnout in Critical Care - 06/08/20

Doi : 10.1016/j.cnc.2020.05.003

Jin Jun, PhD, RN ^a,^⁎ , Deena Kelly Costa, PhD, RN ^b
^a School of Nursing, The Institute for Healthcare Policy and Innovation, University of Michigan, 400 North Ingalls Street, Ann Arbor, MI 48104, USA
^b National Clinician Scholars Program, School of Nursing, The Institute for Healthcare Policy and Innovation, University of Michigan, 400 North Ingalls Building, Room 4351 400 NIB, Ann Arbor, MI 48109-5482, USA

^∗Corresponding author.

Résumé

Burnout—a combination of emotional exhaustion, depersonalization, and a diminished sense of individual accomplishment—is a serious issue for critical care nurses. Burnout has been examined as an individual’s emotional state, but burnout is also a social phenomenon that may spread among colleagues through emotional contagion. Current interventions to reduce burnout are either person directed or organization directed; few interventions focus on the critical care nursing team and their social support and interactions. This article reviews burnout in critical care nursing through the lens of emotional contagion. We offer suggestions for team-based interventions to address burnout in critical care nurses.

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Keywords : Burnout, Occupational stress, Nurses, Critical care, Storytelling, Teamwork, Social support